I. Delivery methods

AT Newtech applies 02 delivery methods:

– Customers buy products directly at AT Newtech dealers;

– Customers place an order according to AT Newtech’s ordering system, the company will transport and deliver the goods to the pre-agreed location.

II. Estimated time for delivery

-Once the order is confirmed, AT Newtech will contact you to inform you of the expected delivery time;

  • Estimated delivery time is 0-1 days
  • Shipping time: 3-5 days

-However, there are also cases where delivery takes longer when force majeure situations occur or large value orders occur, depending on the availability of goods and the agreement of both parties. The exact delivery time will be notified before the delivery team begins moving from AT Newtech’s factory to your delivery address.

 

III. Shipping costs

– For orders with a value greater than 5,000,000 VND: AT Newtech supports free shipping within a radius of 5 km from the company address.
– For orders with a value of less than 5,000,000 VND: Shipping costs will be paid by the customer depending on geographical distance, order volume and when the sales staff calls and agrees with the order. shipping provider about shipping fees.

IV. Identify the responsibilities of traders and organizations providing logistics services for providing goods documents during the delivery process.

– All orders are packaged and ready for shipping, sealed by AT Newtech.
– The shipping unit will only be responsible for transporting goods according to the principle of “intact, original packaging”.
– On the packaging of all orders there is information:

  • Recipient Information, including: Recipient name, phone number and recipient address;
  • Bill of lading code of the order;
  • To ensure the safety of the goods, AT Newtech will enclose a valid financial invoice or delivery note of the product in the parcel (if any).

– For goods damaged due to the shipping process, whether the order is shipped by the store itself or shipped by a third party, we will be the party responsible for solving the problem for the customer.

Contact address:

An Tam New Technology Company Limited

Head office: No. 11 Alley 896/10/25 Nguyen Khoai, Thanh Tri Ward, Hoang Mai, Hanoi

Warehouse address: Adjacent to 25 Osaka, Eurowindow Twin Parks Gia Lam urban area, Hanoi

Hotline: +84338020530

Mail: atnewtechvietnam@gmail.com